Ticketmaster Alerts Users of Data Breach
Ticketmaster has officially notified its users of a data breach that may have compromised their personal information, one month after Global News first reported the incident. The breach involved a third-party cloud database and affected Canadian customers who purchased tickets to events in North America.
In an email to its customers, Ticketmaster revealed that an unauthorized third party accessed a cloud database hosted by a separate third-party data services provider. The company emphasized its commitment to protecting customer information and expressed deep regret over the incident.
The breach potentially affects a significant number of users who bought tickets to events across North America.
Ticketmaster reassured customers that while their personal information might have been compromised, user accounts remained secure.
“We are fully committed to protecting your information, and deeply regret that this incident occurred,” Ticketmaster stated in the email. The company is currently investigating the breach and taking steps to enhance its security measures to prevent future incidents.
Affected customers are advised to monitor their financial accounts for any unusual activity and consider changing their passwords as a precautionary measure. Ticketmaster has not specified any additional steps for users at this time but is likely to provide further updates as their investigation progresses.
This data breach adds to the growing list of cybersecurity incidents affecting major companies. As Ticketmaster works to resolve the issue and improve its security protocols, customers are urged to stay vigilant and take necessary precautions to safeguard their personal information.